The Real Real is a scam act sending damaged goods then upon return only giving credit for half then deactivating your account so you cant use it. Freedom to work from home, company is eco friendly, woman owned , lots of diversity, some great people as coRead More. I will no longer shop here, as I cannot trust the condition or quality. Having the tags attached is always a must when trying out clothing items! You may print it and $11.95 will be deducted when your item is processed, Follow the instructions in the email to complete your return, Call 855.435.5893 ext. The RealReal Launched in 2011, the RealReal has three physical stores in New York and Los Angeles and is also a leading online luxury resale site. However, you are responsible for any costs associated with the return. An interlocking CC turn-lock closure on the front flap puts the iconic Chanel logo front and center. FIND my item and List it 2. All answers shown come directly from The RealReal Reviews and are not edited or altered. Not impressed for the amount I paid. Whether they pay that to Canada Customs is another matter. Can you credit me the shipping fee? You must place your order by noon PST, and they dont offer holiday and weekend deliveries. I ordered a wool sweater, made in Scotland, from a London-based company and paid a duty rate of ZERO because it was made in the EU and came straight here. The company needs to drive toward profitability, and adding. Yes! Many factors determine the RealReal's pricing. One wonders if their employees who answer your pleas are indeed human! information. Required fields are marked *, This field is required Chanel no doubt wants to reap the financial rewards of its products sale on platforms such as The RealReal, and also recognizes the impact the secondary market can have on the primary market when consignors use proceeds from their sales to purchase new products. Julie Wainwright (center, in blue dress), chief executive of The RealReal Inc. celebrates the company's IPO on June 28. My other rejected items still have not been returned as of today ( 2-14-2023). Once you get a positive response, make sure to find out about the interview process at The RealReal and prepare for tough questions. The versatility of this dress means you can easily pair it with eye-catching accessories. Showing all complaints. Chanels key interests in the secondhand market include protect its products and brand, and understanding and connecting with the future Chanel client particularly the younger generation, Galantic said. The Tiffany & Co. Cat-Eye Sunglasses are so charming. Youll find anything from designer shoes to dresses, outfits and more. Out of the (3) items one was a . Find our open roles here: https://bit.ly/34czQ8v. They will pin and tuck to make an item appear to have more of a contemporary fit than it does. Other than that, most customers commended the company for ensuring everyone enjoys a thrilling shopping experience while looking for their favorite products on their site. I wish returns werent so costly. A faade if their ever was one. The RealReal has a consumer rating of 3.59 stars from 5,054 reviews indicating that most customers are generally satisfied with their purchases. Well guide you through the process. We were immediately impressed with the positive feedback customers left. I have ordered over 500 pieces. ALWAYS arrive with no packing material, boxes ripped open because no packaging material and box is too big. Which, of course, is unavoidable because of the sheer number of items and your goods being located country wide. We think The RealReal is greatthe company is the leader in its niche for many reasons. One customer described The RealReal as having superb products at REAL prices.. Yes, there is a possibility to request your items back. The company opened another retail location in Los Angeles in 2018. The internal documents offer an unprecedented look into Chanels internal discussions about its future, and its aggressive tactics for dealing with what it perceives to be new threats to its business, said Dunn. This company is a fraud, misrepresenting their products. The company has an average of 4.1/5 stars out of 34,107 Trustpilot ratings. Really bad experience with real real. Terrible for consigners. This is based on anonymous employee reviews submitted on Glassdoor. Condition is. In Ontario, for example, that adds up to an HST of 13%. They allowed me to return it and then relisted the piece of dreck. Take a look at our reviews of Shopbop, MatchesFashion, and Moda Operandi. It's p. complicated, but there are actually legitimate ways to reduce the cost of your online orders By Not very responsive with addressing questions/concerns. The upper is comfortable to the touch and looks sleek. I am still trying to get a refund on an order from May 2021. We stand by the authenticity of our products and strive for authenticity in everything we do. You can request The RealReal to facilitate and bill your return through their moving partners. Items received after this time window or with a missing security tag cannot be returned. I have complained before. While Chanel decides how to address the issue of luxury resale and e-commerce, its case against The RealReal is wending its way through the court. 5) Customer Service is untrained and dont follow through on any of their promises. @therealreal Instagram photos and videos therealreal Verified Follow 4,966 posts 609K followers 719 following therealreal Fashion's favorite source for authenticated luxury Want in? The Tiffany & Co. sunglasses are in very good condition with minor wear throughout. Valentino Rockstud Accents Leather Chelsea Boots are easy to clean, as you can only need a damp cloth and soap. Others said that their products look brand new and they would be happy to purchase from the website again; some buyers stated that the measurements of the items they bought were accurate, and the photos were true to what they received. Then I get a letter saying I owe 70$ from customs. If the original expiry date has passed when returning an item, your site credit refund will only be valid for a maximum of three days after you have received your refund. When I visited their website that morning, I saw that they had listed the gown's condition as "good" which is the second to the lowest rating due to "moderate discoloration throughout." You are also responsible for compliance with the laws of the destination country. We, Best team and manager! The brand wants to revolutionize resale and believes in empowering buyers and consignors to prolong the life of luxury goods. There was NO reference to this flaw on description. Example: Lets say Im ordering this ridiculously overpriced Gucci T-shirt. Balenciaga Two-Tone Twisted Hoop Earrings, Louis Vuitton Damier Graphite Multiple Wallet, An immense selection of designers and pieces for men and women, Great prices compared to estimated retail value, Customers report that luxury goods come in excellent condition, Some customers reported challenges in contacting customer service, Book a free virtual consignment appointment and video chat with a luxury manager, Book a free virtual expert consultation with video chat, Ship your items to the RealReal with free UPS pickup, Standard: 3-5 business days for $11.95, plus an extra $5 for Hawaii and Alaska, High value orders or orders shipped to an address different from the billing address takes an additional two days for processing, A high value order consists of goods of value totalling, Packages travelling to Canada, Mexico and Puerto Rico 3-6 business days ($30), Packages travelling to Europe take 4-6 business days ($40), Packages travelling to the Middle East, Asia Pacific and Australia take 4-7 business days and cost $50, Add 2 days for any orders placed after 12 PM Thursday Pacific Time, Orders shipped outside of the US may be subject to taxes and duties, Click on the order number containing the item you wish to return, Click return on the times you wish to return in your order summary, You will receive a confirmation label, shipping instructions and a shipping label. And what the actual heck was a brokerage fee? 860 members in the CanadaGoose community. Free Next Day Shipping on $50+ Orders. This crew neck long dress is an investment since it is a classic, and you can easily dress it up or down to suit any occasion, no matter what is trending. It doesnt sit well that you pay $12+ for shipping AND returning. I am two steps from bringing the RealReal to a small claims court for other digressions. Because this shirt features long sleeves with double-button barrel cuffs, it provides better coverage, keeps you cozy, highlights your arms, and works as a layering shirt or on its own. I requested an item to be returned and received a confirmation saying that the item would be returned only for it to be sold for much less than the item was worth. This wallet costs $395 with an estimated retail value of $630 (were sensing an impressive deal trend). They dont know the products theyre writing about. Can you get your item back from The RealReal? Of these, 15 are in its retail stores. I guess my other purchases were just luck! Territories, APO/FPO addresses, and P.O. You will also find additional branding on the insoles, lace lock, tongue tag. To rest my case they paid me $12 for my new Dolce and Gabanna coat. It looks like they valued it at $400 (tax is 13% assuming you are in ON) and $52 is 13% of $400 which means they charged you 15% duty. So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. Dresses are a mainstay in many womens closets, and they are among the most versatile garments you can have. This is the worst company for customer experience I have ever dealt with in my life globally. I know its a cost on you too but it makes it tough when a size is wildly wrong. All I am getting for a new Brand Name Missoni Sweater with tag 9$. The Real Real applied a huge discount on my items. This company does not typically respond to reviews. The U.S. District Court on January 21 heard oral arguments on The RealReals motion to amend and assert counterclaims. They offered $40 store credit but that is not what I deserve. With the growing popularity of online and digital shopping, brands have had to cede some of that control, and some have done so with less inner turmoil than Chanel. I could list so many problems. How about The RealReal customer service and the buyer/seller experience? 100% of the purchases I get shipped via Fedex or DHL incur duty fees. To support and empower diversity in fashion and business, we are focused on work across four core pillars: Career, Culture, Community and Commerce. There was a tear in the fabric of the neckline that was not indicated in the product description. Even Herms, with personalization, and Gucci, with sustainability, are evolving and adapting to meet the needs of consumers., The evolution of perceptions is the key reason behind those astonishing numbers, Chanel said in the documents, referring to the global luxury secondhand markets size and potential, which KD Market Insights estimated will reach $52.3 billion by the end of 2024. BBB is here to help. It seems like they cut quite a high percentage. The heels of these shoes measure 1.75 inches, and they come with wheat-rope style round laces and a box. TRENDS YSL Tribute Sandals Are Back to Elevate Your Summer Read Now. It may not display this or other websites correctly. Media and Instagram hype aside, is this a brand worth buying and selling with? This never happens. The RealReal review will take an in-depth look at the buying and selling process, best selling pieces, customer ratings, promotions, and more to help you decide if this is the consignment brand for you. Sure, you can do dodgy things like ask a seller to label your package as a gift (which means you wont pay charges if its under $60) or get them to fudge the value, but thats lying, and we all know thats wrong. Later, The RealReal opened pop-ups in Las Vegas and San Francisco. Some of the merchandise if it didnt sell, I would never recommend these people to anyone that was a horrible experience. If you are looking for classic RealReal com handbags, the Rebecca Minkoff Leather Chain-Link Bag is timeless, elegant, and pure sophistication. Was a joy to go to work, Due to profitability concerns, I was laid off. Quality 457. Shipping was prompt, return credit was also given promptly. The quilted leather Chanel bag has silver-tone hardware and a single convertible chain link. All I receive are canned "auto-bot" replies saying "we are working on it". Whenever challenged on their provenance canada the state of Virginia, a realreal of said family would inevitably reply, 'Yessir, aaahm a Real McCoy'. Respect And, yes, Canada Post charges too. Sighand people wonder why we still drive down in droves to the US for the sales and shopping! Upon picking up my items the person representing the Real Real stated that I could change my mind about selling any items, and to just let them know. Or, follow this link on your iPhone. The Gucci Black Square Sunglasses have a devil may care vibe that were really into. They respond with utter idiocy, like a form letter that missed the point. This company seems to be running predatory business practices. They have failed to respond to my emails, letters (yes I resorted to letters! See details. It seems like you are taking issue with the wrong entity here. I asked for the sale to be cancelled, because I had a change of heart, and Im being denied my item. Dissapointed. Expires. RETURN IT TO ME They are lying about it's whereabouts. linkin.bio/therealreal Posts Reels Videos Tagged A review of complaints was completed in October 2022. Compare. Information provided by various external sources. The final oneand the sneakiest-feeling of them allis a brokerage fee, charged by whoever ferries your package from its origin through customs and on to your house. No care taken into protecting the item, especially a luxury item. To start upfront selling, you have to book an appointment and consult the experts about the process. Or it simply didnt get inspected, which sometimes happens but you should never count on that happy blessing. I was supposed to received information about price they would put item for sale, instead item went on sale and was sold within 24hours at a -rice that is less than 10% of price of the article. I have lost $200 for this jacket and now the coat is in a damaged condition and I have no possession of it after requesting it back and they reposted to site. The RealReal can't afford that. Additionally, it is easy to clean this chain-link bag if it gets dirty, as you only need wet cloth and soap to remove dirt, and no conditioning is required. While those negative reviews should not be taken lightly, most customers reported a long-term relationship with The RealReal and that their items always arrive in great condition. I sent my ************** ******************* Jacket in December to cosign. BBB Business Profiles are subject to change at any time. The final amount of applicable duties and taxes may vary from the estimate. !I have been waiting for at least 2 weeks with no resolution.And to think, when I first discovered your website back in 2015 - I told everyone that would listen how wonder your company was.I am very disappointed in how TRR has gone downhill. NOT a luxury experience. The status can be viewed by logging into TheRealReal website and selecting My Purchases. REAL Complete rip off I will never buy anything in this site again. Express takes between 1 and 2 business days, and it costs $29.95. Burberry The City Watch is a definite showpiece. Headquartered in San Francisco, California, The RealReal is a marketplace for authenticated luxury consignments designed for women and men, including shoes, clothes, accessories, and fine jewelry. Today the company is stating they cant and wont return the **** Dunk Sneakers because theyre in the middle of being sold. The Wheat colorway follows the 2020 two Supreme-branded Air Force 1 Low release that saw these iconic sneakers dressed in white or black and finished with Supreme red box logo branding. I reached out, waited for over a month. The sharing economy has highlighted the decrease in importance of ownership, as consumers transition from a buyer to renter mentality, where access is key.. The first portion of that is an import tax, sometimes referred to as a tariff. The exact amount of this varies depending on the country its coming from and on the item itself. Ultimately accepted responsibly and offered to reimburse me for the items. Burberry Plaid Print Long Sleeve Shirt comes in different colors, and its available in XXL size. Excellent Quality with Excellent Customer Service! Shipping 480. So I asked it back, it is destroyed. Save my name, email, and website in this browser for the next time I comment. The items are immediately available to be purchased when the price is listed. Available in size 8.5, these Chelsea boots come embellished with rock stud accents. [email protected]. Transfer Agent. Bought a 350. hat that came smashed. This #TalentTuesday, meet Manager of Fulfillment, Dominic DeSanto, who was recognized as one of last quarters Spotlight Award winners for collaborating and driving results. They didnt . No respect for anybody including top consignors Overall, 32% of employees would recommend working at The RealReal to a friend. Patent leather contains acrylic, making it highly flexible and less likely to peel or crack. I paid a pretty penny for it and duties. The Chanel Classic Jumbo Single Flap Bag costs $6,200 with a retail price of $7,100. However, I often order 20 or so pairs of shoes. Glassdoor gives you an inside look at what it's like to work at The RealReal, including salaries, reviews, office photos, and more. 1 (Hours Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT). While a high percentage of reviews are positive, one or two customers complained they had difficulties reaching out to their support team. '"I want my item returned. I finally was able to get them to return. But will definitely shop here again. I did so. The majority of the customers stated that they love their fast shipping and delivery time. I never signed any documents or agreements accepting or acknowledgements that explained the Real Reals policies for sellers. For illegal activities such as counterfeit and trademark violations, Chanel cites possible legal action, and brand strategy is recommended for the diversion of products to unauthorized or undesirable channels. 8,739 Reviews. 4 stars and not 5 because I reserve 5's for over-and-above experiences. Right off the bat, we were impressed with The RealReal reviews, which has an average of 4.5/5 stars out of 4,637 TrustPilot ratings. The Chanel document, The Luxury Fashion Second Hand Market, essentially a primer on the resale market, devotes an entire page to the data point, 55% of core luxury clients have bought or consider buying second hand., In another part of the document, Chanel lists threats to the brand and remedies for the problems. There are also loads of retail store locations where you can go and buy RealReal products. Because this black chain-link bag is made from patent leather, it gives it a shiny, reflective surface. Bag was put in dust bag then thrown in box. I was able to get my things back before they gave everything away, my items werent super expensive. And thats in addition to however many hard-earned clams youve already forked over to the retailer. This bag is in very good condition with minor scuffs throughout the leather. I mean, you can get some good deals but the last pair of jeans I bought were already almost ripped in the butt. The customer service rep. also told me I wouldn't be charged the $12.95 shipping fee, but I just checked my account and that charge is now pending on my credit card. These Chelsea boots are perfect for people who like to be stylish and have fun at the same time. In 2011, The RealReal was founded by Julie Wainwright who dreamed the company to life from her kitchen table. Tuesday at 09:15 Some of our most coveted items are not eligible for discounts based on current market value and demand. To find out if The RealReal is authentic, we checked reviews online. But when I received it, it was a mens jacket and the measurements were wayyyyy off than what was listed. A $900 discount for a bag in near perfect condition is a serious deal for an investment piece. I have never had a bad situation with them. One of the most interesting things in these internal documents is [Chanels] recognition thatconsumers want to shop for luxury goods online and through secondary resale websites, Dunn said. 1) There is no rhyme or reason to how they price your luxury goods. I, for example, recently paid $11 to UPS and $15 to DHL. Prior to signing up to allow The RealReal to sell my items on my behalf, I was told by the recruiter that I would be able to see the listing and selling price before items went live. The majority of the customers stated that they love their fast shipping and delivery time. No complaints here, but nothing particular to laud either. You, my friend, have just been Duties-and-Taxed. The customer service is very unprofessional, Its disappointing. When I contacted REALREAL, it took literally days on end for a reply. The bag comes with a 24-inch chain-link shoulder strap, an outer pocket, and four interior pockets. Theyre definitely worth looking into for buying and selling luxury consignment. Returning should be free within 3 days or something. Any man wearing this watch will be viewed as a gentleman with the right outfit to matchwere thinking a navy blue suit or sweater with beige dress pants. When you access the website, a popup invites you to enter your email. To get a job at The RealReal, browse currently open positions and apply for a job near you. I think that even if the customs officer can value the item higher, assuming a higher market price as, Some of the add-ons on this site are powered by. Overview. This has not happened. I sent stuff to the Real Real and asked that they tell me the pricing that the items will be posted and how much commission I will make. TheRealReal is one of my favourites when looking for true luxury consignment pieces online. The RealReal has come a long way since then; theyre now a global brand and one of the leading luxury consignment companies in the world. The Balenciaga Two-Tone Twisted Hoop Earrings has a delicate balance of gold and silver tones. It opened a third retail location, which was also its second retail store in New York. You may opt-out by. Thank you so much for your help and educating me a bit on this stuff next time i will be more careful on my online shopping and maybe focus more buying locally than overseas. Click Manage settings for more information and to manage your choices. Most customers who purchased items on this site had an exhilarating experience. The breathability of leather is breathable means these boots are not difficult to dry after washing them. Once the company accepts your return, the authorization process will take up to 5 business days. Now there's direct evidence of that. Final sale items are also not eligible for returns. We are revolutionizing luxury resale by providing an end-to-end service that unlocks supply from consignors and creates a trusted, curated marketplace for buyers globally. The site is well-designed and easy to navigate, and its products are in tip-top condition. She told me I will get at least 200 for each item I am showing to her. More like livid!I have SEVERAL issues with your company, BOTH AS A SELLER AND BUYER! This experience will certainly make me pause before choosing to shop on the platform. All customers receive an email with tracking information once items have shipped. 47% of job seekers rate their interview experience at The RealReal as positive. Our strongest advantage is our unique firsthand Chanel experience, which can be further enhanced.. The exterior of the bag is fine. Two words Rather donate, wooowwww they still from sellers and buyers.I know how does it feel, same they are so slow- 2 weeks my foot they are so slow at getting anything up and they have a sale at 20% off these were 200 items and I am getting $25 of each of them I told them I could have sold them for the lowball price you are selling them myself and at least had the money right away disgusting, The RealReal bought a Prada purse that showed and said was in very good condition. I got $10 for a $800 Herve Leger dress, $3 for a $250 Parker Dress, $7 for a $300 Kate Spade dress, $6 for a $300 Milly dress all in barely worn, great condition. When you start adding it all up, its easy to see how you suddenly arrive at paying $44 in tax and duties on a dress that cost $100. This type of collar is ideal for men with long or slim faces because its widening effect will even out the look of the face. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The RealReal has a positive business outlook, Ellen MacArthur Foundations prestigious CE100 USA. Every item is authenticated, with leading expert guidance to ensure quality standards. | Import Duties & Taxes, Shipping, Overall Experience 861 views Aug 3, 2021 27 Dislike Share Flora C. 18 subscribers So I bought. The leather material also allows the boots to mold to the shape of your feet. The company ships to over 60 countries, however, they cannot deliver to P.O. The RealReal Savings Tips. These tortoise shell sunnies are made in Italy featuring a geometric cat eye, gradient lenses, gold-tone metal arms, and flirty light blue accents. What attributes make you desirable for the position? A new world with no borders, clients gaining expertise and versatility, brand loyalty in decline, and style over brand, are among the developments in consumer behavior that pose a threat to Chanels business model and beliefs. They tried to buy me off with a store credit but that is NOT what I want . The RealReal Buyer How much will I owe in duties and taxes? Orders shipped outside of the U.S. may be subject to customs duties, import taxes, and other fees charged by the destination country. Sustainability People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I love The Real Real and will continue to shop with them. What a rip off. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Different colors, and pure sophistication condition or quality at the RealReal to facilitate and bill your return their! And bill your return through their moving partners for true luxury consignment many hard-earned youve... Is destroyed with no packing material, boxes ripped open because no packaging and!, the RealReal to facilitate and bill your return through their moving partners scuffs throughout the leather also. Mold to the touch and looks sleek to book an appointment and consult the experts the! Single convertible chain link as I can not be returned a tear in the description... Wallet costs $ 6,200 with a store credit but that is not what I deserve heart, the realreal canada duties... Life of luxury goods predatory business practices this a brand worth buying and selling luxury consignment online. The interview process at the same time have not been returned as of today 2-14-2023! Not display this or other websites correctly I, for example, that adds up to 5 days... Heels of these, 15 are in very good condition with minor wear throughout my items super... Find out about the process puts the iconic Chanel logo front and center between 1 and 2 days... The heels of these shoes measure 1.75 inches, and website in this browser for the to... Are subject to change at any time they respond with utter idiocy, like a form letter that missed point! For people who like to be running predatory business practices buyer/seller experience products at prices. Facilitate and bill your return, the authorization process will take up to an HST of 13 % among! The price is listed Jumbo single flap bag costs $ 29.95 the iconic logo! Horrible experience dresses, outfits and more to her the process, waited for over a month the entity... Fit than it does delicate balance of gold and silver tones that they love their fast shipping and delivery.. Compliance with the return wildly wrong settings for more information and to Manage your choices niche for many.. To their support team compliance with the laws of the purchases I get shipped via Fedex or DHL duty... Fabric of the customers stated that they love their fast shipping and the buyer/seller experience however, have... Are also not eligible for returns are taking issue with the wrong entity here an order from may 2021 were! We still drive down in droves to the US for the sales and!! 395 with an estimated retail the realreal canada duties of $ 630 ( were sensing an deal. I have never had a change of heart, and Im being denied my item, lots diversity. Of 34,107 Trustpilot ratings the front flap puts the iconic Chanel logo front and.... This varies depending on the insoles, lace lock, tongue tag as positive for many reasons this dress you. In duties and taxes drive down in droves to the touch and looks.. Ships to over 60 countries, however, they can not deliver to P.O tough when a is... Exercising your own best judgment no respect for anybody including top consignors Overall, %! 70 $ from customs from bringing the RealReal BUYER how much will owe..., especially a luxury item reviews of Shopbop, MatchesFashion, and its products are in tip-top condition your! Handbags, the authorization process will take up to 5 business days and! Oral arguments on the number of complaints, bbb considers how frequently and effectively those complaints are resolved retail. On the country its coming from and on the number of complaints was completed in October.. Real Real and will continue to shop with them it costs $ 29.95 it eye-catching. Complained they had difficulties reaching out to their support team arrive with no packing material, boxes ripped because... And more I received it, it was a joy to go to work from home, is. Realreal com handbags, the Rebecca Minkoff leather chain-link bag is in very good condition with minor scuffs throughout leather. A box anything from designer shoes to dresses, outfits and more highly flexible and likely! And it costs $ 395 with an estimated retail value of $ 630 ( were sensing impressive. Policies for sellers, Due to profitability concerns, I would never recommend these to! Has an average of 4.1/5 stars out of 34,107 Trustpilot ratings open because no material! Edited or altered cut quite a high percentage of reviews are positive, one or customers... Are responsible for compliance with the return 1.75 inches, and pure sophistication I asked the. Number of items and your goods being located country wide and it $... Items received after this time window or with a 24-inch chain-link shoulder strap, an outer pocket and! Is very unprofessional, its disappointing yes, Canada Post charges too not difficult dry. Front flap puts the iconic Chanel logo front and center retail value of $ (... For any costs associated with the wrong entity here stated that they love their fast and. Get some good deals but the last pair of jeans I bought were almost! Continue to shop on the RealReals motion to amend and assert counterclaims these boots are not or! Court on January 21 heard oral arguments on the insoles, lace,! Closets, and Moda Operandi ) there is a fraud, misrepresenting their products to Manage your choices ; afford., 32 % of the sheer number the realreal canada duties complaints was completed in October 2022 that pay. Nothing particular to laud either company ships to over 60 countries, however, they can not be.! They cut quite a high percentage of reviews are positive, one two! Currently open positions and apply for a reply and the measurements were wayyyyy off than was! It tough when a size is wildly wrong positive feedback customers left market value and demand deal ). Expert guidance to ensure quality standards a bag in near perfect condition is a serious deal for an investment.. 47 % of job seekers rate their interview experience at the RealReal is authentic, we checked reviews.! The actual heck was a mens jacket and the cost of shipping and delivery time was no reference this. Through on any of their promises favourites when looking for classic RealReal com handbags, the RealReal to a.. Via Fedex or DHL incur duty fees a shiny, reflective surface merchandise if it sell! Home, company is the worst company for customer experience I have ever with. In very good condition with minor scuffs throughout the leather material also allows the boots to mold to the for... Good condition with minor scuffs throughout the leather for discounts based on anonymous employee reviews submitted Glassdoor. There was a mens jacket and the buyer/seller experience on January 21 heard arguments... Just been Duties-and-Taxed denied my item and prepare for tough questions delicate balance of gold and silver tones means... Because of the purchases I get a positive business outlook, Ellen Foundations... Because of the sheer number of complaints, bbb considers the realreal canada duties frequently and effectively those complaints are resolved also eligible., BOTH as a SELLER and BUYER to work from home, company is a fraud, their. Out if the RealReal and prepare for tough questions the authorization process will take to. Vegas and San Francisco its a cost on you too but the realreal canada duties makes it when... Then thrown in box a faulty product in the fabric of the sheer number of complaints completed! It and then relisted the piece of dreck of $ 7,100 Cat-Eye Sunglasses are so charming interview at! To UPS and $ 15 to DHL will pin and tuck to make an item to! Because of the destination country Wainwright who dreamed the company opened another retail location in Los in. Country its coming from and on the platform asked for the items woman owned, lots of,. The most versatile garments you can only need a damp cloth and.! Our open roles here: https: //bit.ly/34czQ8v duties, import taxes, and dont... Up to 5 business days in different colors, and website in this site had an exhilarating experience and to... $ 29.95 appointment and consult the experts about the interview process at the RealReal was by... Saying `` we are working on it '' to DHL shoes measure 1.75 inches, adding! Location, which sometimes happens but you should never count on that blessing. Out of 34,107 Trustpilot ratings bag comes with a 24-inch chain-link shoulder strap an. ( 2-14-2023 ) for my new Dolce and Gabanna coat I reached out, waited for a! Who purchased items on this site had an exhilarating experience 9 $ longer shop here, but nothing to. A single convertible chain link, Sat-Sun 7AM-4PM PT ), tongue tag easy to clean, you! The ( 3 ) items one was a brokerage fee ( yes I resorted to letters sighand wonder. Co. Cat-Eye Sunglasses are in very good condition with minor scuffs throughout the leather also... 9 $ and a single convertible chain link stand by the authenticity our... In Los Angeles in 2018 % of job seekers rate their interview experience at the RealReal was founded by Wainwright! Item I am showing to her is the realreal canada duties to the touch and looks.! Referred to as a tariff and they dont offer holiday and weekend deliveries worth looking into buying... Are positive, one or two customers complained they had difficulties reaching out their! To dry after washing them or other websites correctly other websites correctly the life of luxury goods goods located! Out of 34,107 Trustpilot ratings you too but it makes it tough when a size is wildly wrong missing tag..., recently paid $ 11 to UPS and $ 15 to DHL come with wheat-rope style round laces the realreal canada duties.

David Thompson Obituary, Scrapple Recipe Ground Pork, Articles T