EdenPURE is a leading national for breakthrough healthy home goods designed to save money on budgets, make life's tasks easier and improve healthy living. There is no reset button in the Edenpure heater. Great customer service. I opted to buy a new unit. Contacted Paul to assist me with the process. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. Would highly recommend his services to anyone. It was a real pleasure dealing l with Paul at AirNmore. OPERATION AND. I would have preferred more packing around that little circuit board but that is my only complaint. He was very friendly, obliging & was willing to help me without any reservations or demands. EdenPure will not reduce humidity or oxygen like cheap space heaters. He demoed a heater, answered questions, has been in this Biz over 20 yrs. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. These Parts are compatible with the following: Thanks so very much! Very frustrating. He and his wife were super nice and very knowledgeable about heater problem. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. These 20,000 Hour GEN 3 Upgraded Bulbs are backwards compatible with older Large Models and have 4 times the life expectancy of the older versions. Could the thermostat cause this? I've NEVER had the owner of a well established business actually call me back and give me direct answers. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Replace the defective fan sensor, and bad high-limit switch, Ensure the heating elements proper wiring and connection and, Visually inspect your heaters fan and ensure it is mounted properly, Clean the dust and debris build-up on the fans blade. Once the heater has warmed up, the fan will start to blow air. EdenPURE Wall Hugger To ensure you get the best. These Parts are compatible with the following: AirNMore is a breath of fresh air. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. No power supply to the heater hinders the heaters smooth operation. Gen4 edenpure heater turns on runs for short time 2 minutes & shuts off. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. This can also happen when the heater goes into a cool down mode, for example if you power it off. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. I will tell everyone about this company! Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Visually inspect the heating elements connection and replace the bad heating elements. Contacted Paul to assist me with the process. The quartz infrared lamp gently warms the patented cured copper tubes. Then, reset it. I recommend his services without reservation. He explained why the machine did that and solved my problem at no change. I was so impressed with his wildness to help me. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Utmost professionalism and truly great customer service. Great guy and a super family run business to deal with ! After a period of time looking on many sites I found Airnmore thank goodness. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); EdenPURE Part - PC Control Board Front Control Panel Cover What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Highly recommend. EdenPURE GEN30 Hybrid Heater. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Highly recommended. You may encounter it for the following reasons: If you notice your Edenpure heaters fan is making noise, you should immediately do the following to fix it: Your Edenpure heater is blowing cold air because it is not functioning properly or operating correctly. I made two calls to them. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. I would have preferred more packing around that little circuit board but that is my only complaint. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Thank you, Paul! Thanks. Welcome to Pure Energy LLC! myusagym app EdenPURE GEN 3 1000 Parts List Model Numbers: A3705 A4136 A4136/RTL Below you will find a complete selection of EdenPURE GEN 3 Heater Parts. heats and works for an hour or so, then blows cold. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. He suggested a clever, no-cost simple fix and it worked great! Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. He knows what he is doing. He gave me tips to try before trying to sell me any parts. Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Power Cord - A5246Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - PC Control Board - Front - US059Compatible with Models:EdenPURE EliteEdenPURE Premiere, EdenPURE Replacement Part - Thermostat - YN001Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Top - YN017Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Bottom - YN018Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Remote Control - YN007Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Power Transformer - YN016Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - PC Control Board - YN003Compatible with Models:EdenPURE Copper Smart A5551/RPE Our bulb kit meets or exceeds OEM specifications. !Regina aka A Damsel in Distress. This includes Edenpure itself. I want thank him for his assistance in helping me. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. Filter - A3820/RP. The EdenPURE portable electric heater is a scam by my count. Electricity drives a powerful quartz infrared lamp. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! Continue being a Good Samaritan!!! Would highly recommend his services to anyone. EdenPure heats a large room in minutes from wall to wall and floor to ceiling. Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. The EdenPure GEN21 Infrared Heater and Cooler is the next generation of the EdenPURE Wall-Hugger with latest technology, safety and comfort features incorporated to provide you with greater comfort, more savings and years of reliability. How to Replace EdenPURE GEN 4 Heating Elements - YouTube 0:00 / 4:10 How to Replace EdenPURE GEN 4 Heating Elements Pure Energy LLC 45 subscribers Subscribe 118 18K views 4. He suggested a clever, no-cost simple fix and it worked great! To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. EdenPURE Parts Store ~ McIntosh Hardware. [email protected], Copyright 2021 Better Living with Air & More. Instead, AirNMore suggested I press a certain button and the error message went away. 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