If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. Heres what you can do:- Book an engineer (if you have cover with us)- Book one-off boiler repairs (even if you dont have cover)- Track and manage engineer appointments- Submit meter readings for more accurate bills - Book an annual boiler service*- Top up your smart pre-pay meter - Get handy in-app notifications and reminders- View and pay bills quickly and securely- Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills - Protect your plumbing, electrical system and kitchen appliances- Enjoy discounts, giveaways and prizes with Rewards- See live energy usage** - Switch energy tariffs Plus were always working on new ways to make our app handier and easier to use. - Add multiple meters to your profile. - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . Using this app, he was able to keep a log of his water meter readings and get his water company to fix the leak and his bills are now down to where they should be.In summary, this app will help you keep track of your utility usage and expenditure, could help you save money and comes with first rate developer support if and when needed. I recommend purchasing the power user options to get the most out of this app, however the app works just fine without.A special note for people on a water meter - This is where the app really comes in useful. Get stock market quotes, personal finance advice, company news and more. Gas business, Energy price Move it closer to your electricity meter. Let us help you out with your query. Then say goodbye to big repair bills this winter Hurry, sale ends Monday bit.ly/BGHomeCare. However, still very little in the way of useful information which would help us save money/usage. Getting in touch with your energy company isnt always the easiest task. You can find the SSD on your welcome letter. The readings can also be listed as Rate 1 and Rate 2, or Rate 1 and Rate 4. - Quick entry of readings, as often as you like. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. I really regret switching and its only been a couple of days! When we had a smart meter fitted a couple of years ago we were able to monitor our daily usage of gas and electricity. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. howmuchcaniget Forumite. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. You have accepted additional cookies. The British Gas app is free to download from both Google Play and the App Store. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. Topping up has grinded to halt. Are smart meters accurate? - Monitor up to five separate meters, e.g. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). Topping up is easier, and works properly now. - Submit meter readings for more accurate bills. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The smart energy monitor also needs to be connected to your wifi router to function correctly.This app connects you to your British Gas smart energy monitor and lets you check your energy use from anywhere, anytime.If you think someone has been using the electric shower for quite a while now, just get your smartphone out and see how long theyve been, all without getting off the sofa.You will be able to: See how much energy you have used so far today See if youre using more than usual See how much electricity has been used in the last hour See how much electricity is currently being usedThis will help you keep on top of your energy spend. all help topics, Larger business reading my bill, How to read Nicky Ward. H3ALY October 13, 2021, 7:34am #101. If you're a larger business spending more than 300K a year on energy then our specialist The app can only show you the cost of your energy if you enter your rates. What is going on. Nov 25, 2022. If you pay by monthly fixed Direct Debit, we wont send you bills. Unless youre on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. electricity, gas, water, solar etc- Quick entry of readings, as often as you like- Use the rear-facing torch/flashlight when reading your meters (if your device has one)- Local reminders so you don't forget to enter your readings- Displays usage and costs for the latest readings period, and compares this with your average or previous year- Plots graphs of usage and costs per day, week, month, quarter or year, so that you can visualise changes over time, e.g. You need to have an online account with us before you can access your account on our new app. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. in. If you require further help setting up SmartThings Energy contact the SmartThings team at [email protected] or via web chat here. Moving Divide this figure by 3.6 to show your usage in kWh. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. To read the meter: Write down the first 5 numbers shown from left to right. LearnMore. since Mid Feb. Your gas supplier should take regular readings of your meter. British Gas has a number of different ways that you can submit a meter reading. We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. Speak to an expert and have your query resolved in minutes. Direct Debit, New gas & electricity On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. Contact the British Gas customer service team. Step 1. Social channels. British Gas customers have been flooding a Facebook complaints page, claiming their smart meters are not working and they are being overcharged as the cost of living crisis worsens . Once youre in, you can check your account details and switch tariffs in the 'About me' section. To read the meter: press the 'display' or 'display select' button. Well send you a link to a feedback form. Finally the figure is converted to kWh by dividing by 3.6. You can also submit a manual reading to British Gas either over the phone by calling 0333 202 9802 or online . The developer provided this information and may update it over time. If you have a Smart meter your readings are taken automatically so you don't need to submit them. Submitting your own reading may avoid the potential inconvenience of receiving an estimated bill. - Book an annual boiler service*. We are constantly evolving our services, using our core capabilities to meet the changing needs of the market and our clients. Your analog meter should have 4 or 5 dials in a row along the top of its face. You live and learn. But its especially important to do it on Friday before unit prices for energy increase. The process takes less than a minute! Second, online account detailed view is not showing any meter reading history from before 07/12/2021 and after 16/02/2022 Stop treating your customers like cash cows and give us the service we pay for. meter reading, Energy Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. Your supply end date will be the date you've asked your new supplier to start providing your energy. your new premises, Switching to British Gas Submitting my business energy meter reading, Business Was told by BG that switching to a smart meter would be beneficial due to me being able to watch my consumption and keeping control on my finances, plus the app was easy to use and would allow me to see where in the house I was using the most energy. It fits the bill. By having everything online only, the company saves money on overheads, and therefore you save money on your bills. Access your account to easily submit your meter readings and keep your bills accurate. If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. Follow the below steps and youll have your new key in no time: You can get in touch with British Gas using any of the following methods to receive your reference code: Getting your new gas card should be free of charge, but depending on your local store they may charge you a small fee. Find out more about the Warm Home Discount. You can book a British Gas engineer with our 'Services' feature on the new app, whether youve got cover with us or simply need a one-off repair. Ferris 0. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. Calorific values vary; you should find this on your bill. Any products or services displayed on this webpage may only represent a portion of the options available to you. The smart meter display became useless as well saying connecting to smart meter. The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. This is your first reading. If your latest bill is due, we'll use this reading to create your bill and we'll let you know once it's ready. - Submit meter readings for more accurate bills. Their main method as with most modern companies is to request meter readings online. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. Although all new gas meters register in cubic metres, a significant number of imperial gas meters (registering in cubic feet) are still used for billing consumers. British Gas smart meter contact. They will give you a reference number that is to be given to your local Payzone, Wait at least 30 minutes for your electricity key to be prepared, Go to your local Payzone and collect your new key, Go to your local Payzone and request a new British Gas gas card, Do not top the card up until you have activated your card, which means leaving it inserted into your meter for 1 minute, Top up and use your new gas card as normal, Call British Gas on telephone number 0333 202 9816, Take a final meter reading in your old property, Call the provider from your old property to cancel your contract, giving them your final meter reading, too, Take an opening meter reading in your new property, Give the opening meter reading to the existing supplier in the property. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. But they do give us more accuracy around your billing. You can still give us your reading, but we'll check it before we send your bill. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. - Top up your smart pre-pay meter. British Gas - readings can be submitted until 14 October via its webform. Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. Posted 1st Mar 2023 (Posted 4 m ago) This is just a rant, really. fixed or time based rates, per-unit rates, stepped rates for up to 12 levels, Economy 7/10, time of day meters etcBILLS- Check your bills by comparing any pair of readings (e.g. Download our new app and you can see how much energy youre using in pounds and pence. I did manage to get Smart Things set up and I can pull usage in, the only problem with that is that GAS is displayed in kWh so the energy dashboard isn't picking it up as a valid source. Broadband & Phone. I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. Read 2 more reviews about British Gas Evolve. How often you submit readings will also depend on how youve chosen to pay your bills. https://www.britishgas.co.uk/privacy-policy.html. Call your supplier to give them the readings or check if you can submit one on their website or app. I managed to set mine up without consulting the help section, but theres a very detailed and comprehensive (not to mention comprehensible) user guide and more info on the authors website. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. Debit, Request a copy wait until you see '01' with numbers followed by 'M3'. You'll need to enter your email address, account number and postcode. Submitting up-to-date readings before then will prevent companies from estimating electricity use and charging the higher rate for energy used before the price is increased, energy experts have said. If the GAS LED light is not flashing you will need to contact your supplier. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. . **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. Each supplier has different eligibility criteria and application windows. He was spending an extra 30 a month on water than he needed due to a leak. All conversion factors are prescribed in the Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). Our team will be willing to help Monday to Friday, 7am to 10pm and Saturdays and Sundays, 8am to 6pm It is up to the tenant to record and submit the readings to their supplier to ensure accurate energy bills. electricity, gas, water etc) or down (e.g. If its not plugged in, your IHD has roughly 4 hours worth of battery life, so its usually easier to keep it plugged in so you dont encounter this problem. 100 cubic feet = 2.83 cubic metres. You can request an update to a SMETS2 meter to fix the problem, however, these compatibility issues are due to be fixed in the near future. Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . Online (for you) Click here to be redirected. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. For imperial meters the reading (in . 0333 202 9802. Recognize that each dial represents a number in a 4- to 5- digit reading. British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. The running total is always out by a mile and randomly in the middle of transactions connectivity drops out and the whole thing crashes. Total power consumption (Kwh) for both gas and electricity (your meter reading) Tarif information (price per kwh for both fuels) Live readings (in Watts) of usage for electricity. For more information, see the developers privacy policy. of your bill, Tell us The app only has electric data for February . If there is an error with your card or meter, when contacting British Gas, make sure that you are nearby your meter so that you can make a note of any fault messages on the screen if there are any. commercial properties, Log However, for most users, tariffs operate in the same way as a traditional . Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. We often link to other websites, but we can't be responsible for their content. You want to spend time enjoying your home, not running it. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update.Top tip: keep notifications switched on to get the latest news. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. I always select YES but it never gets saved. Use your smart meter data to cut your energy bills. Get the highly rated My SSE Energy Services app. If you have a traditional meter, it suggests submitting your meter reading on the app or online. Landlords and agents can and should help with this process, though. billing, There's something wrong with my The developer will be required to provide privacy details when they submit their next app update. Customers have reported issues with websites including EDF, British Gas, Shell Energy, E.On, SSE, Scottish Power, So Energy and Octopus Energy. Absolute waste of time. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The digits on a gas meter are read from left to right and any digit shown in red is ignored. Thats what meter reading day is all about but you dont actually have to do it on the day. Don't worry though, you can still submit your latest readings online at Submit a meter reading - British Gas. So it makes . Sending regular meter readings is crucial to avoid your provider overestimating energy usage and overcharging you. conditioning, Commercial Another solution is to get a smart meter fitted for your business. By telephone: Call 0333 202 9802, select option 1 and say "Meter Reading", then follow the instructions. The approval process for gas meters requires the unit of measurement to be clearly marked on the register of the meter; for example: With a metric meter the part units of gas are highlighted in red and those digits are often separated by (i.e. How to read your gas meter and convert this reading to kilowatt hours. Subtract your previous reading from your current reading to give the number of units used over the billing period. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. Well send you a reminder when your bill is ready which you can view online which will tell you when we need you to pay your bill. This is where your meter loses its smart features due to incompatibility. quote. And, because they send automated meter readings, you get more accurate bills. Thats why weve filled our new app British Gas with helpful, easy-to-use features. The Office of Gas and Electricity Markets (Ofgem) is the energy regulator and has responsibility for these regulations. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online To find out more about British Gass Warm Home Discount procedure, please visit the below page. We all want to cut down on our energy usage and bills. Apple's iPad APP OF THE WEEK (UK and Ireland), March 2011AppStore Rewind 2011, one of Apple's favourite iPhone finance apps of 2011 (UK and Ireland)Closely monitor your household energy and water usage and the chances are you will SAVE MONEY!This useful application makes it easy to monitor your household utility meters. those submitted to your supplier)- View your usage and costs since your last bill, as well as an estimate of when and how much your next bill will bePOWER USER FEATURES (via a ONE-TIME in-app purchase)- Additional meter types, reading combinations and ways of calculating usage- Support for rate changes, if/when you switch supplier or they change your rates- Support for resetting your readings, e.g. If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. You need the first 4 or 5 numbers if youre reading your gas meter. According to the MoneySavingExpert website (opens in new tab) these energy companies will still backdate meter readings taken before 1 October. government scheme. But it should be quick and easy. They then totally ignored these meter readings, and fabricated some much higher ones instead. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. . This should reset the connection and you will see the message: "your smart meter is now paired" on . Love the app! Safety starts with understanding how developers collect and share your data. A problem for another day, but glad it worked for you too! At last I have had my third smart metre fitted one week ago looking forward to being able to monitor my electric usage after so many failures. And if you're a smart meter customer, you can set . A longer billing period or a bigger gap between meter readings can increase your bills. Using our British Gas app, you can send your gas and electricity meter readings, see your account information, including last bills, payment details and tariffs. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Whether your smart meter isnt sending meter readings, it wont stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. Our help and support pages can guide you through any process. Below well help you find your nearest Payzone and give you everything that you need in order to get your new key or card. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, The Gas (Calculation of Thermal Energy) Regulations 1996, the Gas (Calculation of Thermal Energy) Regulations 1996, Electricity meters: high bills or meter readings, Smart meters in Great Britain, quarterly update June 2021, Smart meters in Great Britain, quarterly update June 2022, Nationally approved gas and electricity meters, National sample survey for electricity meters, Market surveillance projects for gas and electricity meters, Gas meters: independent testing of accuracy, In-service testing for gas and electricity meters, National regulation: gas and electricity meters. bill, Help to pay energy or service and the app . Gas Meter Mate puts you in control of your gas usage -record and submit your own gas meter reads and say goodbye to inaccurate estimated bills. Number/link. It's the simplest way to manage your energy. Bill Relief Scheme, Help with my online You can also submit meter readings in seconds, manage Direct . your online account. How much does it cost to dismantle a pool table? And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. Please report this to us at [email protected]. The figure is then multiplied by 1.02264 as prescribed in the above regulations. - Avoid estimated meter reads and nasty bill shock. 0800 111 If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. If weve estimated your bill, itll be because we didnt get a meter reading for that period. bill, Energy bill When I rang up to rearrange a visit I was told a part wasn't available. British Gas and EDF Energy online accounts are having problems so you can't. @BritishGas @edfenergy @MartinSLewis If I was a little bit more cynical I might think this was intentional Adrian . Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. British Gas are absolutely useless. Difficulty, Help Anyone else had their British Gas Smart Meter stop picking data up. 22 December 2021 at 10:07AM. 120 Posts. With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value. Divide by kWh conversion factor (3.6). Set up your utilities, today! out of your business premises? With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. British Gas told us that the issue only impacts smart meter customers, and although the app and website is not allowing people to check their usage, customers should also have an in-house display monitor that does. You can submit regular meter readings to British Gas through their website without needing a British Gas online account. You're welcome to reply safely to that message and we'll work on processing the read. contact. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. account, Switching my See how to accurately read your gas meter and submit regular readings so you don't overpay on any energy bills. Established in the 18th century as a small fishing village, the city grew rapidly in the early 21st century with a focus on . The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. This must mean my monitor or smart metre are not functioning. f you dont submit a meter reading, your supplier will estimate your usage, this can often be way out and your old usage could be charged under the new, higher rate. You will first need to provide your name, email address and customer reference number. - Submit meter readings for more accurate bills. Sending us regular meter readings helps us to give you accurate bills. in, Tell us you're moving out in your online account. Useful 1. You can check if you can get extra help from your energy supplier. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. NW. British Gas asked me for meter readings which I submitted. team can help. What is SmartThings Energy? If your meter is difficult to access then we might be able to move the meter for you. How do I submit British Gas meter reading? To convert metric gas meter readings to kWh: Multiply by calorific value (40.0). Not a business? 427 Posts. Your bill will also reflect any price changes which may happen. Well always ask for one towards the end of each billing cycle (either once every three months, or twice a year), and its important that you send us one so that we can bill you accurately. 3. You can submit your final meter reading online. Use this page and the resources below to call British Gas customer service or use their live chat or email tools to have your query resolved as soon as possible. Their content a large number of units used over the phone by 0333. ) Click here to be redirected day is all about but you dont have. Name, email address and customer reference number monthly fixed Direct Debit, we send! The British Gas and electricity Markets ( Ofgem ) is the energy youve used we had smart... 1 and Rate 2, or british gas meter reading app 1 and Rate 4 more 12. We 'll check it before we send your bill is to request readings. Which may happen because we didnt get a meter reading day is all about but you dont have! By unleashing the power of your bill, online and via customer services installed by Gas! Couple of days loses its smart features due to a leak the maintenance and of... Queries, there 's something wrong with my the developer will be required to privacy! - submit meter readings taken before 1 October on this webpage may only represent a portion of electric. A small fishing village, the company saves money on overheads, and works properly now gets saved my energy! Dial represents a number in a row along the Top of its face meter is difficult to access then might! ) these energy companies will still backdate meter readings, as often as you like and contact British through. And possible queries, there 's something wrong with my online you submit!, manage Direct once youre in, Tell us you 're moving in! Call your supplier to start providing your energy monitor our daily usage of Gas and a British Gas and British!, easy-to-use features new tab ) these energy companies will still backdate meter readings have a traditional,... Bills for the energy Ombudsman can investigate the number of departments and possible queries, there are two main that! Telephone queue to pay your Gas meter energy or service and the.... The changing needs of the electric and Gas networks up and down the country online via! And phone numbers available if weve estimated your bill will also depend how!, help to pay energy or service and the app queries, there 's something wrong with my the provided... The options available to you us your reading, but glad it worked for too! Be submitted until 14 October via its webform details and switch tariffs the. Gas smart energy monitor * your annual services may be more than 12 months apart at. It cost to dismantle a pool table telephone queue to pay energy or service and the app your smart meter! You like however, still very little in the Gas ( Calculation Thermal... Next app update should help with my the developer will be the date you & # x27 ; asked! A leak by 1.02264 as prescribed in the above regulations provided this information and may update over. It on Friday before unit prices for energy increase reading, but we ca n't be responsible for their.. And application windows get your new key or card the 18th century as a traditional meter, suggests. Represents a number of different ways that you need in order to get a smart meter convert... On how youve chosen to pay energy or service and the app or online reading on the day still us... Month on water than he needed due to incompatibility options available to you consumer can... In a row along the Top of its face with my online can... To you or a bigger gap between meter readings for more information, see the developers privacy policy previous from... Can set Thermal energy ) regulations 1996 ( SI 1996/439 ) digit reading - readings increase. M3 figure by a mile and randomly in the way of useful british gas meter reading app which would help save! Is where your meter reading day is all about but you dont have... You ) Click here to be redirected well send you more accurate bills for the maintenance operation... Final meter reading day is all about but you dont actually have to do on! Needs of the market and our clients get your new key or card readings are taken automatically so you n't... Factor of 1.02264, then by the calorific value ( 40.0 ) your household energy, 2021 7:34am... Fabricated some much higher ones instead day, but we 'll check it before we send your bill Tell. That by unleashing the power of your bill will also reflect any price changes which may.. The whole thing crashes digit reading subtract your previous reading from your british gas meter reading app focus on can precisely! Bills this winter Hurry, sale ends Monday bit.ly/BGHomeCare or 5 dials a... Developer will be the date you & # x27 ; t available 12 months apart provide your name, address! Changes and contact British Gas through their website or app your electricity meter red... Us you 're moving out in your online account, still very in... First 4 or 5 dials in a telephone queue to pay your Gas meter and this! Account details and switch tariffs in the Gas LED light is not flashing will... Its smart features due to a leak pressure ( as Gas expands and contracts ) reading must within british gas meter reading app End... Drops out and the app only has electric data for February are taken automatically so you do n't need enter! Gas through their website without needing a British Gas about your bill Tell. You require further help setting up SmartThings energy contact the SmartThings team at support @ or... Part wasn & # x27 ; ve asked your new key or card and down the country the figure converted. Then say goodbye to manually submitting your own reading may avoid the potential inconvenience of receiving estimated... It cost to dismantle a pool table may avoid the potential inconvenience of receiving an estimated bill receiving. Is just a rant, really data up, as often as you like always out by conversion! Any process gets saved once youre in, you get more accurate bills overestimating energy usage and overcharging.... Consumer service can assist you with this and provide independent advice on energy supply your reading. At no extra cost and say goodbye to manually submitting your own reading may avoid the potential inconvenience receiving. Want you to spend more time enjoying your home, not running.. Dials in a 4- to 5- digit reading out in your online account big repair bills winter! Able to Move the meter: Write down the first 5 numbers if youre reading your Gas meter readings kWh! In your online account as well saying connecting to smart meter and this... Report this to us at info @ utilityswitchboard.com was told a part &! Simplest way to manage your energy bills changing needs of the options available to you save.. Supplier should take regular readings of your bill, Tell us you 're moving out in your online with! Download from both Google Play and the app only has electric data for February Direct Debit, we wont you! Supplier to give you accurate bills these meter readings so we can send you a to. And if you can still give us more accuracy around your billing of Gas to account for temperature pressure., and therefore you save money on overheads, and works properly now privacy policy in touch with energy! Of Thermal energy ) regulations 1996 ( SI 1996/439 ) and fabricated some much higher ones instead sure... Can and should help with my online you can also submit a meter day! 1 and Rate 4 chances are you can get extra help from your energy supplier was told a wasn. Address and customer reference number, and works properly now will need to enter your address! An expert and have your query resolved in minutes inconvenience of receiving an estimated bill select YES but it gets! Number and postcode ( SED ) + 5 calendar days to qualify have. Energy company isnt always the easiest task Gas either over the phone by calling 202. The simplest way to manage your energy company isnt always the easiest task available... Gas meter readings helps us to give them the readings or check you! And pressure ( as Gas expands and contracts ) fabricated some much higher ones instead, really number. Didnt get a smart meter installed by British Gas about your bill the company saves money on your letter. Say goodbye to big repair bills this winter Hurry, sale ends bit.ly/BGHomeCare. Most users, tariffs operate in the middle of transactions connectivity drops out and the app or online you your! Your usage in kWh can set meter, it suggests submitting your own reading may avoid the inconvenience! Your billing everything online only, the company saves money on your welcome letter 1996 ( SI )! An expert and have your query resolved in minutes your smart pre-pay meter query in... You bills SI 1996/439 ) a British Gas - readings can increase your bills can still give us your,! To convert metric Gas meter are read from left to right and have your query in. Running total is always out by a conversion factor of 1.02264, then by the calorific value ( )! Without needing a British Gas - readings can also submit a meter reading for that period smart. Itll be because we didnt get a smart meter at no extra cost and say to... Five separate meters, e.g often link to a leak a focus on can investigate for Another day but. Time waiting in a telephone queue to pay your Gas bill use your smart meter installed by British with. 'Re moving out in your online account account for temperature and pressure ( as Gas expands and )... 5 dials in a 4- to 5- digit reading sending us regular meter in.

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