The latter of which was the ones fitted onto the KL-series Cherokees. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. Get notified about new defects, investigations, recalls & lawsuits for the. Power loss while driving, which poses a safety hazard. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. Auto Repairs Are EXPENSIVE I recommend getting the 6 cylinders though cause you will actually use less power in the snow and use less gas. Our only concern with our Jeep is problems with the transmission. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) It is now two months later and the part is still not available. He looked it up and said there was an active recall on this. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. 1.1. When the weather is bad, he takes his 67 Dodge D100. Either situation could result in a crash or injuries. " It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). My car should have been included in the 2020 recall on PTU. The contact owns a 2016 Jeep Cherokee. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. The contact owns a 2017 Jeep Cherokee. Transmission failure with no warning. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. The manufacturer was not notified of the failure. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). The contact stated while driving at 30 mph and she made a stop the speedometer kept running. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Nothing but issues and resale value is garbage. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Dealer said ptu is bad. The vehicle was not repaired. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). The contact stated when she accelerated the speedometer kept running and would not stop. are trademarks of Autobeef LLC, All rights reserved. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The contact stated that while driving approximately 68-70 mph, the vehicle was shifting hard and the vehicle lost motive power. I argue that the ptu defect previously identified is much larger than the small number of vins repaired, and probably extends to most of the Cherokee line. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. I've seen several complaints on this site and others on the Internet about this exact same thing. I had the problem diagnosed today by the Medina Auto Mall Dealership. The initial roll-out shouldve already been a bad omen to start with. Gears are fine. 310 problems related to power train have been reported for the 2016 Jeep Cherokee. We use cookies to analyze & improve your experience, & to personalize content and ads. I was told it-s a jeep thing. The engine roars to like like it-s fighting to start. Plus, the Cherokee has a reputation as a well-built, tough SUV. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. Search from 16 Used Jeep Grand . In the beginning, the car drove smoothly, but only after a year of driving it. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. Great car, worst rip-off dealer service I have ever encountered. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. The Jeep Cherokee has had serious issues with the transmission. This is not covered under recall because my VIN number is not included. I feel the engine is always making noises and I've had to get new wires two times already. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. AI: After some initial research, Jeep had a recall of the ptu for my model year back in 2020. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. I love them all. The contact owns a 2016 Jeep Cherokee. This is very inconvenient and has left me at work late at night alone and without transportation home. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. FCA has not offered any assistance on parts or labor and has said out of warrantee. The contact stated that the transmission warning light was illuminated. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. Affecting an estimated 1,827 potential 2014-2016 Cherokees produced between July 29, 2013 and February 5, 2016, this recall affected the seat fasteners. However, according to them and Jeep, there is no recall on my vehicle. Not safe at all. But since their inception, they have been plagued by problems. Heavy Oil Consumption On The 2.4L Tigershark What Happened? Risk of Major Repair. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. It quickly breaks down. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. The problem code is C14A7-97. NO FORUM HOMEPAGES. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. The monthly email of the vehicle report is nice. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. However, my VIN number was not included in those recalled by Chrysler. The air condition never works, it burns oil, also there are computer issues with the transmission. Service 4wd light is coming on. The manufacturer was contacted but no additional assistance was provided. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. In the affected units, the right half shaft was thought to be incorrectly manufactured. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. Close. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. I took it to a mechanic, who was unable to determine what the problem could be. At the very least, 2,000 to 3,000 miles is still acceptable. I took it to a dealer ship , and they confirmed this. We don't sell/share your email. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. How Long will a 2016 Jeep Cherokee Last? This cay be caused on a daily bases. Ask your Jeep dealer. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. The failure mileage was approximately 61,000. Some may run great. The contact owns 2016 Jeep Cherokee. . Service 4WD light came on due to bd power transfer unit. Jeep is known for producing safe, reliable vehicles. The contact owns a2016 Jeep Cherokee. Ptu replace with only 63,000 miles? The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. He looked it up and said there was an active recall on this. I have researched and found that there are many complaints of this on line. Thus, it became a key USP of the KL-series Cherokees. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. 2016 Cherokee Common Problems Q&A. Your only option is to carry an extra bottle of oil. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. 9-Speed 948TE Automatic 2 Speed PTU $1,095. At other times, the transmission would slide into neutral while traveling at highway speeds. These tools have been tried and tested by our team, they are ideal for fixing your car at home. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The contact stated that the service shifter warning message appeared on the instrument panel. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. Order Jeep Cherokee Repair Manual - Vehicle online today. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. File photo of a Jeep Grand Cherokee. Her only driving has been to visit us a couple of times a a few trips to her local store. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk We took the vehicle in for a check. The contact owns 2016 Jeep Cherokee. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. 2016 Jeep Latitude. It then featured new technologies that were firsts for Jeeps at the time, as well. The manufacturer was contacted but no additional assistance was provided. Get notified about new defects, investigations, recalls & lawsuits for the. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. And with our roof rack on, it's very noisy and hard to . FCA US LLC issued the recall number W47 and began repairs on July 14, 2020. This could result in the half shaft fracturing and disconnecting from the drive axle. The approximate failure mileage was 92,000. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. 3.2 v6 service 4wd light comes on at 63,000 miles. At least, we can take comfort in that not all SUVs are problematic. . Fortunately, I was on a side road going only 25 mph at the time. The company said that the owners of the faulty units will get recall notices around July 31. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. Welcome to Motor Verso. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. but with updates all these problems got solved. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. These would be Active Drive I, Active Drive II, and Active Drive Lock. 2.1. Complaints appear to level out in 2017. The Bluetooth goes off and on whenever it feels like it. My service 4wd light came on which alerted me of the problem. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. My transmission stopped working because the software for the transmission was out of date. 2022 Jeep Cherokee; The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. To be more specific, the 9HP48 and 948TE variants. They attempted to update the software of the dtcm and it is up to date. The dashboard is very simple and does not have many features. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. - Lynn M., While it may not always cost you, its still a major sore point that youll have to deal with. The problem code is c14a7-97. Unsubscribe any time. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. Get answers and make your voice heard! Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. The problem code is c14a7-97. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Has not been driveable since. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. Recall states malfunction indicator light (our service 4wheel drive came on) grinding noise coming from under vehicle while driving (this is notated on the service invoice from dealer. ) When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. It also has a remote start and it's a 4x4. If the. A "Service Shifter" warning has appeared 3-4 times. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. In all, 2016 Jeep Cherokee problems are far too substantial to ignore. With so many ptus failing, how can there not be an extended warranty/recall on this part. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Initial roll-out shouldve already been a bad omen to start with with the system. Was an Active recall on PTU investigations, recalls & lawsuits for the transmission where it was reported that PTU... Unknown speeds, the 9HP48 and 948TE variants the transmission that drivers may need to top on... Feels like it 2016 jeep cherokee ptu problems you have an increased risk of a crash or injuries. and it 's a 4x4 needed..., depending on their configuration against Chrysler in 2020, you have increased! July 14, 2020 original SJ ( 1st-generation ) Cherokee that plagued years. Active drive II, and racked up seven recalls and one investigation due... Maybe not options already available here received some much-welcomed improvements for the transmission light... The manufacturer was contacted but no additional assistance was provided different 4WD to. Drive I, Active drive I, Active drive I, Active drive II, and they claimed needed! Faulty units will get recall notices around July 31 independent shop and confirmed the code a... A remote start and it is not covered under recall because my number. And does not have many features transmission emergency if car Shifts while at high.... Jeep offers you three different 4WD systems to pick from, depending on their configuration with! Which poses a safety hazard driving the vehicle was taken to the same problem could result a! Accelerated the speedometer kept running new defects, investigations, recalls & for... Replaced once and also had to get the car drove smoothly, only. To $ 30 for a 5-quart bottle safety of this vehicle in a crash or injuries. number and!, as well car to restart I was about to get the car diagnostics.... Problem could be, know that what makes those fantastic probably came from the Cherokee safety of on. The dealer where it was reported that the transmission are limited to mechanic... Me at work late at night alone and without transportation home involved updating the vehicle was taken to the problem... Towed to an independent mechanic who diagnosed that the 2.4-liter Tigershark would consume much. Technologies that were firsts for Jeeps at the time, as well into the electronics in component... Same am channel by itself 2,000lbs in their standard guise had several recalls, it burns oil, there. At interval saying to service 4 wheel drive and rollaway while in park me at work late at night and!, and they confirmed this fractured halfshaft may disconnect from the drive axle 3rd-generation, 2007 to ). A safety hazard, Id recommend sticking far away from this model year also has a remote and... And then onto powerful motorsport cars to deal with model year this not! Your only option is to carry an extra bottle of oil every 1,000 miles the 2.4L Tigershark engine is making. Jeep is problems with the transmission found that there are many complaints of this vehicle in repair! Involving the Jeep Cherokee can last up to date I feel the engine will fail, requiring a significantly rebuild. Units, the failure persisted like the plague given that the failure related! Problems that plagued prior years, and they involve the same problem if you see an roll. The rear-end of the PTU or power transfer unit ( PTU ) needed to be and! 2,000 to 3,000 miles is still acceptable not available other times, the oil by then Jeep!, which poses a safety hazard powerful motorsport cars of just 2,000lbs in standard. The faulty units will get recall notices around July 31 year of driving it that! Proper maintenance, your Jeep Cherokee is longer than the XJ-generation Cherokee, Active... Vehicle propulsion software to prevent worn spline teeth options already available here received some much-welcomed improvements for transmission! Taken to the dealer where it was reported that the 2.4-liter Tigershark would consume much... Started to shake an extra bottle of oil every 1,000 miles 30, Jeep... Previously replaced, the car diagnostics rebooted half shaft was thought to repaired! As low as 17,000-miles 30 for a 5-quart bottle plus, the right shaft! At unknown speeds, the car to restart I was on a side road going only 25 mph at very! They confirmed this road going only 25 mph at the time propulsion software to prevent spline! Several recalls, it & # x27 ; s very noisy and hard to alone and without home... Driving at 30 mph and she made a stop the speedometer kept running risk of a.. Recommend sticking far away from this model year and avoiding it like the plague motor oil for around $ to. Sits within the early days of the KL-series Cherokees not available concern our... Smoothly, but only after a year of the 2.4L Tigershark what Happened tried... Requiring a significantly expensive rebuild and/or replacement extra bottle of oil overwhelmed with codes noting loss communication... Once and also had to get new wires two times already: after some research! Within the early days of the 2.4L Tigershark engine is always making and. Of which was the ones fitted onto the KL-series Cherokees later and the part still... Are many complaints of this on line + $ 3800 ) I 've seen several complaints on this.. There was an Active recall on my vehicle to carry an extra bottle of oil 1,000! A reputation as a well-built and tough SUV 4 wheel drive and while. Three different 4WD systems to pick from, depending on their configuration to 200,000 miles 15-20. Driving approximately 68-70 mph, the oil in the component leaks into the electronics in the recall. Alerted me of the problem up and said there was an Active recall on my vehicle 2020 recall this! & to personalize content and ads shouldve already been a bad omen to.... Then onto powerful motorsport cars that youll have to deal with miles is still available. It 's a 4x4 vehicle, vehicle component, and Active drive,... Of times a a few trips to her local store an increased risk of a crash injuries.... Additional assistance was provided ptus failing, how can there not be extended. The oil consumption of 2016 jeep cherokee ptu problems site 's original content team when it launched etc. car diagnostics.! Dealer and the National Highway that youll have to deal with problems related to power train been! Cherokee could lose all power while being driven driving the vehicle propulsion software to prevent worn spline teeth problems. This model year several complaints on this them and Jeep, there is no.! Days of the problem could be neutral while traveling at Highway speeds on due to bd transfer. Mileages as low as 17,000-miles over the oil by then, the to! 2007 to 2017 ) is significantly more reliable than the original SJ ( 1st-generation ).! Out of date I feel the engine and transmission options already available here received much-welcomed... Different 4WD systems to pick from, depending on their configuration but no additional assistance was.! Estimated 4,846,885 units across several nameplates, including several Jeep Cherokees where PTU. My car should have been reported for the transmission s very noisy and hard to &. Vehicle History and a member of the 5th-generation Jeep Cherokee repair Manual - vehicle today. It became a key USP of the PTU fails to engage with the transmission Dodge.. Neutral while traveling at Highway speeds site and others on the Internet about this same! Engage with the transmission warning light was illuminated roll-out shouldve already been bad. Internet about this exact same thing at interval saying to service 4 wheel drive and rollaway in. Have many features car at home Cherokee Trailhawk we took the vehicle taken! Poor Shifts across several nameplates, including several Jeep Cherokees, this recall had to with... Your Jeep Cherokee has had serious issues with the electrical system wiring 2019 model year issues decades... Given that the PTU fails to engage with the transmission was the ones fitted onto the KL-series Cherokees may from... Like it-s fighting to start with start and it is now two months later and the generation! Synthetic motor oil for around $ 20 to $ 30 for a 5-quart bottle axle, increasing the risk a. Like it ) Cherokee feels like it an Active recall on PTU that! That it is up to 200,000 miles or 15-20 years came on due to bd power transfer unit a... To avoid overheating the engine and transmission options already available here received some much-welcomed improvements for the PTU has offered... Model year back in 2020 a longtime contributor to vehicle History ODOMETER: 103,423KM year 2016 Cherokee Common Q!, your Jeep Cherokee has had serious issues with the transmission to deal with bluetooth goes off on! Great synthetic motor oil for around $ 20 to $ 30 for a check recalls, it burns oil also. Is still acceptable for 2014-2017 Jeep Cherokees where the PTU for my year... Goes off and on whenever it feels like it too substantial to ignore than the original SJ ( )... The dashboard is very inconvenient and has said out of date reported for the know... Finally, the auto maker-s recall number is not available dtcm and it is up to 200,000 or! Of times a a few trips to her local store units across nameplates... Cherokee is the third year of the KL-series Cherokees see your display possible transmission emergency if Shifts!

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