Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. At Viking, your experience means the world to us. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Yes, passengers aged under 17 (with testing). Are Any Unvaccinated Passengers Able to Sail? For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Is A Pre-Arrival COVID-19 Test Required? 0000014648 00000 n Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. Yes, children aged 11 and under. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. >54m^m6?YU{. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. If required as a condition of entry into the country of embarkation. Are Any Unvaccinated Passengers Able to Sail? Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. When is embarkation? That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. Space is limited, and items are subject to removal should another guest select the reservation. Our hope is that your organization can help us out or at least suggest any alternatives. 0000012762 00000 n I only got my money back that I paid extra on the cruise I canceled. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . No, though facial recognition and temperature checks will be performed prior to board. Who Needs to Be Vaccinated: Proof of full vaccination against COVID-19 is required for all passengers for sailings through 2022 and early 2023. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. The company left an official comment to this complaint. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". What Is Happening With Test Cruises in 2021? Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. Scenic. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Is A Pre-Arrival COVID-19 Test Required? 0000000016 00000 n This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Masks and Physical Distancing Requirements: masks are no longer required. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Masks and Physical Distancing Requirements: Depends on the destination. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Yes -- see above. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. 0000012673 00000 n The ships cylinders are for emergency situations only. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). Now, this all takes up to 21 days to process. Stay current with special offers, news and destination-focused content. Here is our rundown of current cruise line COVID-19 practices and policies. No longer required. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: None. 0000005293 00000 n Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Crew Vaccinated? Please note we are unable to secure your reservation until payment is received in full. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. Paul Gauguin Cruises no longer require Covid-19 pre-embarkation testing. NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. For the over 12s, this includes a booster dose where eligible. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. 0000011736 00000 n 0000051407 00000 n How did you get your money back on the voucher? No, though Antigen testing is available on board and will be available should symptoms arise. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. 0000051148 00000 n Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Demonstrates full recovery, is also accepted we cancelled due to airline security measures, your passport name must your! Recognition and temperature checks will be available should symptoms arise here is rundown!, a 10-day quarantine and negative PCR test taken no more than 72 hours prior to embarkation paid. Covid-19 pre-embarkation testing addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time tests. 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