Please select UPS Next Day Air service as an alternative. Sorry, you need to enable JavaScript to visit this website. The Total Product units allocated to packages do not match. Errors - will return two different levels of severity. Take advantage of in-store savings with your GET MORE Card. A shipment can have only one type of unit of measurement for a weight. Verify whether your account is listed or not; if not, select Add a UPS Account option. Missing or Invalid PayPal Information. The credit card provided as the payment method has expired. Needed for EEI processing, Missing or Invalid Forms EEIFilingOption. Your UPS Account number is not authorized for Mail Innovations Single Returns Shipment. Missing {0} Level Reference Number value. The selected packaging cannot be used with the selected accessory. Shipper has no SDL contract and is not eligible to ship SDL shipments. Valid values are 01, 02, 03 or 04, Invalid or missing producer company name. The Authorized Return Service option is not allowed for shipments. Exceeds the maximum number of packages allowed for the packing list. The Ship From Country is invalid for the credit card. The selected country does not allow forward movements. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Invalid EmergencyPhone. Sold to information is required when an invoice or NAFTA CO is requested. UPS Requirements Connection Requirements: An active account with UPS. Shipper phone extension is only valid if a phone number is given. Invalid form group id name. The requested accessory cannot be added to the shipment. UPS Premium Care Form is required if UPS Premium Care Accessorial is requested. Your UPS Account number is not authorized for shipping Perishables. The Pickup From postal code %orig.postal% in %orig.country% can also be %orig.AdjCityName% in %orig.AdjCountry%. HazMat PackagingInstructionCode exceeds maximum length of 4 characters. Missing or Invalid Total Number of Pieces in all Pallets in a Shipment. Valid length is 0 to 35 alphanumeric, Invalid sold to address line 3. Valid length is 0 to 9 alphanumeric. Invalid discount monetary value. Requested TransportationMode indicates this item is forbidden, based on chemical table validation. Please contact the vendor for further information, Label is unavailable -- the shipment has not been processed. Overpack is required for a shipment with three ChemicalRecord where only two ChemicalRecord are All Packed in One. No Access and Authentication Credentials provided. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. 2023United Parcel Service of America, Inc. All rights reserved. What is the proper fix for a bowing basement wall? Only 3 Package Reference Numbers are allowed for MI shipments. The maximum number of user access attempts was exceeded. Exceeds Total Number of allowed pieces per World Wide Express Shipment. A NAFTA Certificate of Origin must have at least one commodity in a request. Technical Name must not match the Proper Shipping Name. CAO Quantities of Class 1 Explosives are not allowed from the specified origin country. Missing or Invalid Monetary value for Access point COD. Correct value is needed for EEI form, Missing or Invalid Form EEIFilingOption Code. Q Value must be N/A when there are no All Packed in One Basic Descriptions. The Packing Group specified: XXX is invalid based on chemical table validation for this U NID. Valid length is 1 to 35 alphanumeric, Invalid sold to address line 2. Packages not dropped off at a UPS Access Point location may incur additional cost and/or transit time. The Shipper Export Declaration is unavailable with the selected accessorial. You may have received this error for a number of reasons. Missing or Invalid Quantity for HandlingUnits {0}. The Certificate of Origin is unavailable with the selected service. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Obtain permission to use the UPS account number of the party who plans to pay for the shipment. If you believe you have received this message in error, contact UPS {0}. AdditionalDescription is required for this shipment. Account authentication is required to be completed to get negotiated rates. Please Contact Your UPS MI Account Representative. When satisfied with all other shipping options, select Preview Shipment or Ship Now. Valid length is 0 to 50 alphanumeric, Invalid producer tax id. Saturday Pickup is unavailable with the selected service. Length is the longest side of a package. The selected billing option is unavailable to the desired country. The Worldwide Express Plus Surcharge is unavailable with the selected service. 121900 Hard Missing or Invalid shipment accessory, 121901 Hard Missing or Invalid Package accessory, Missing or Invalid Length, Width or Height, Missing or Invalid Service, Accessory, ContainerType, or BillingOption, Missing Service, Accessory, ContainerType, or BillingOption for filtertype, Missing or Invalid Request - Invalid Role, Missing or Invalid Request - Country Code, Invalid number of shipment level notifications. . Invalid freight charges monetary value. Missing or Invalid Forms EEIFilingOption PreDepartureITNNumber or EEIShipmentReferenceNumber. Register for access to UPS developer API today. Missing or Invalid Vendor Collection ID Number. The selected origin and destination pair does not accept paperless invoice. Missing intermediate consignee address information. Credit card authorization failed, contact your financial institution, PaymentInformation/Prepaid/BillShipper/AccountNumber must be the same shipper number as Shipper/ShipperNumber, A single billing option is required per shipment. Log in and select a UPS account to receive the most accurate rate . Successful responses may or may not include warnings. Label is unavailable -- the label is expired. Click the Connect button. Valid length is 1-3 Numerics. Missing or Invalid ChemicalRecordIdentifier. You may charge services to your UPS account number provided your account is in good standing with UPS. The Saturday Delivery option is unavailable with the requested service. Cannot access the high level business components, {0}, Cannot access the low level business components, {0}, The field, {0}, contains invalid data, {1}, The phone number contains invalid characters, The Integration Indicator is no longer supported. The COD option cannot be combined with the Return Services option. Quickly get estimated shipping quotes for our global package delivery services. Valid length is 0 to 9 alphanumeric, Invalid or missing intermediate consignee country code, Invalid or missing producer option. No shipment found within the allowed void period, The Pickup Request associated with this shipment has already been completed, Pickup Cancellation is not Available on this Pickup Request, The Pickup Request associated with this shipment has previously been canceled, The Pickup Request associated with this shipment cannot be canceled, Return Service Shipments cannot be Voided at the Package Level, International Shipments cannot be Voided at the Package Level, None of the submitted packages were voided, Package(s) {0} selected to void is(are) invalid. HazMat PackagingGroupType violates datatype only ASCII allowed. UPS Account is not authorized for Worldwide Economy DDP service. To set these settings as your default preferences, choose Select These Shipment Settings as My Preferences at the bottom of the Add Shipping Options page. From the account menu in the top-right corner of the page, select Payment Options. Invalid insurance monetary value. Your UPS Account number is not authorized for shipping Special Exceptions. { notification type} Memo cannot exceed the length of 150 characters, The {order} Email Address used for { notification type} exceeds the maximum length of 50 characters, The format of the {order} Email Address entered for { notification type} is invalid, The {order} Email Address entered for { notification type} is missing or contains invalid characters, Alternate Delivery Time is not valid for any available services, Shipment DocumentsOnly is invalid with the shipments origin/destination pair, Package Pickup Request is not available with this shipments service, InvoiceLineTotal MonetaryValue may not exceed the length of 8, SuiteRoomID length of shipment pickup cannot exceed 8 characters, FloorID length of shipment pickup cannot exceed 3 characters, Location length of shipment pickup cannot exceed 11 characters, The earliest shipment pickup time is required, The latest shipment pickup time is required, Contact name of shipment pickup is required, Contact phone number of shipment pickup is required, Shipment Pickup Error: (further description is provided in XML), No more than 2 Reference Numbers may be given per shipment, No more than 5 Reference Numbers may be given per package. Your Shipment Cannot Be Processed. Invalid InternationalForms/RoutedTransactionIndicator. ADL notification code (012) and notification data (email or phone number) is required for hold for pickup at access point location shipment. Your UPS Account number is not authorized for shipping Biological Substance. Missing or invalid alternate delivery address city. [][], Packing Instruction specified does not match the packing instruction expected, based on chemical table validation. Invalid InternationalForms/Product/ExportType. Invalid InternationalForms/Contacts/UltimateConsignee/Address/CountryCode. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. Package HazMatPackageInformation OverpackedIndicator is optional. International shipment cannot be made with multiple 10KG or 25KG packages. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. User level discount not applied, another promotion has been applied. The UPS Returns Flexible Access option is unavailable with the requested accessory. Missing or invalid Combination of package length, width, and height values. Package HazMatPackageInformation QValue must exist with RegulationSet IATA when AllPackedInOneIndicator present. If a third party is being used the contact field must include both the name and the customer account with that provider. Master Carton shipment is not valid with Goods Not in Free Circulation between EU countries. The account is not authorized for Dangerous Goods for origin countries in the European Business Unit List, Missing or Invalid ChemicalRecordIdentifier. Shipment is not eligible for User level discount. Lift Gate for Pick Up accessorial is not allowed with Drop Off At UPS Facility accessorial. Valid values are A through F, Invalid or missing producer info for product number {0}. Shipper phone extension cannot exceed the length of 4. CARRIER_ACCOUNT.PARAMETERS.INVALID: Unable to update carrier account, top level 'carrier_account' parameter was missing: CARRIER_ACCOUNT.INVALID: The carrier account record was invalid and could not be saved. Both the combinations can not be present together. For a domestic return movement, the payer of the freight must be in the country of the return movement. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected destination. Invalid or missing product NumberOfPackagesPerCommodity. Valid length is 1 to 35 alphanumeric, Invalid ultimate consignee address line 2. DryIce DryIceWeight Weight cannot be larger than package weight. Invalid Subject Code of {Notification type}, Invalid UndeliverableEMailAddress of {Notification type}, Invalid FromEMailAddress of {Notification type}, Missing or invalid subject text of {Notification type}. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. An endorsement is required for the selected origin, service, and package combination. Verify your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Delivering Possibility A single ChemicalRecord cannot be All Packed in One. Follow the instructions to add your account. The specified service name, {0}, and version number, {1}, combination is invalid. Valid length is 1 to 20 alphanumeric, Invalid additional comments. Missing product unit information for product number {0}. All Marine Corps freight and personal property shipments throughout the commercial transportation system and the Defense Transportation System (DTS) require a four character TAC assigned from HQMC in lieu of a Line of Accounting (LOA) or Standard Document Number (SDN). The customs value entered exceeds the maximum allowed amount of $2300 USD or $2500 CAD. Valid length is 10 alphanumeric, Invalid product schedule B quantity for product number {0}. The given accessory key is invalid for the shipment origin. Missing or Invalid Value for AdjustedHeight. The Package Level Access Point COD is not valid for the shipment origin and/or destination. Applications should not re-issue requests with Hard errors without first correcting the error. Dry Ice Weight is absent or doesn't meet specification. Net Quantity UOM: XXX is Not Valid For IATA. HazMat ReportableQuantity exceeds maximum length of 2 characters. There are three solutions which can help solve this problem: SOLUTION #1 - Correct or add the Shipper account to the Billing Account profile 1. If invoice is a requested international form, all specified products must belong to invoice, Invalid or missing product unit number for product number {0}. The Notification Language is invalid for the given Notification Media Type Code. Invalid Unit Price for package {package number}. Shipment is not eligible for Promotion Code. World Wide Express Freight Shipment Service Option is not available for Return Shipments. Shipper Duty Fee is unavailable with the selected service. Your UPS Account number is not authorized for shipping Refrigerated Substances. There was a problem processing the paperless invoice. UPS internal security measures prevent the processing of this shipment. Invalid Num Of Pieces for package {package number}. HazMat ReferenceNumber violates datatype only ASCII allowed. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. Black Powder (NA0027) cannot exceed 100 lbs per shipment. DryIce DryIceWeight UnitOfMeasurment Code has invalid value. Lift Gate Accessorial for Pick Up and Delivery are not allowed when both Hold For Pick Up and Drop off At UPS Facility is requested. Valid Length is 1 to 25 alpha numeric, Invalid or missing point of origin. Missing InternationalForms/RoutedTransactionIndicator. Packages must weigh more than zero kilogram. Maximum value per package: {0} {1}. Valid length is 0 to 250 alphanumeric. Valid value is 1 to 35 alphanumeric, Invalid sold to option. Origin country must be different than destination country. The UPS Returns Flexible Access option is unavailable with Additional Handling. Emergency Phone Number contains an invalid entry. The 3rd and 4th Character Must be the Shipper country ISO Code. Valid length is 1 to 15 numeric and can hold up to 2 decimal places, Invalid invoice number. Missing or invalid declared value currency code for package {0}. The maximum per package weight for the selected option is {0} kg. Although the document is well formed and valid, the element content contains values which do not conform to the rules and constraints contained in this specification. HazMat UOM violates datatype only ASCII allowed. Valid length is 24 characters, Ship From Address for Master Carton ID is invalid, Shipper Account for Master Carton ID is invalid, The Worldwide Economy shipment must be single piece only. The specified origin country does not allow shipments containing CAO quantities of Dangerous Goods. Valid format is yyyyMMdd, Invalid license exception code. How can I get someone elses UPS account number? Packages must weigh more than zero pounds. Valid length is 1 to 35 alphanumeric, Invalid intermediate consignee address line 2. Valid length is 0 to 35 alphanumeric, Invalid or missing forward agent city. Exceeds maximum number of allowed packages. Missing or Invalid Label Stock Size Height. Invalid or missing sold to phone number. Ups transportation account is invalid keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website, Ups the transportation account is invalid, We found at least 10 Websites Listing below when search with ups Package exceeds the maximum length constraint of {0} inches. If not using third-party billing, the most common cause is due to missing invoice information during the account set up. In some urban locations, UPS may be able to accommodate larger palletized movements. T9999999999. Please attach the international forms to your shipment. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account Select Slide 1 Select Slide 2 Select Slide 3 ShipTo PhoneNumber must be at least 10 alphanumeric characters, ShipTo PhoneExtension must contain only numbers, ShipTo PhoneExtension is only valid if a phone number is given, ShipTo phone number cannot be more than 15 digits long. Invalid or missing Product Currency Code. Only ASCII allowed. Net Quantity indicated exceeds the allowed maximum, based on chemical table validation. HazMat ProperShippingName is required and not set. Thermal Receipts are not supported during first phase of Dual MI Returns Label Shipment. The destination postal code %dest.postal% in %dest.country% can also be %dest.AdjCityName% in %dest.AdjCountry%. Verify that your account is listed; if not, select the, Follow the instructions to add the account. Valid length is 1 to 5 and it can hold up to 1 decimal places. Invalid Number of Packages. The following details from your most recent UPS invoice ( not required for new accounts ). HazMatPackageInformation QValue must be decimal value with one significant digit. Valid length is 1 to 35 alphanumeric, Invalid or missing forward agent tax id. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. Shipper has no power of attorney privilege. Invalid InternationalForms/PointOfOrigin (If FTZIdentifier length max should be 7). The COD option cannot be combined with the UPS Import Control option. Your UPS Account number is not authorized for Dangerous Goods shipments with ADR RegulationSet. Valid values are R or N, Invalid license number. The maximum number of ISC Types has been exceeded. UPS Access Point Delivery Rates were applied to a shipment. Missing or invalid alternate delivery address attention name. Missing or invalid alternate delivery address line information. The payer of Duty and Tax charges is invalid for Split Duty VAT shipment. Your Shipment Cannot Be Processed. HazMat EmergencyContact Information is required for this shipment. Your UPS Account number is not authorized for shipping Proactive Response Substances. Missing package notification email information for package {0}. Missing or Invalid Unit of Measurement for PackageWeight. N'T meet specification made with multiple 10KG or 25KG packages specified does not match the proper shipping.... For origin countries in the top-right corner of the page, select Preview shipment or Ship Now fix a! For a bowing basement wall in and select a UPS Access Point location may additional! Import Control option Delivery the transportation account is invalid ups is unavailable with the requested accessory with ChemicalRecord... Can hold up to 2 decimal places if you believe you have received this message in error, UPS... Third-Party billing, the payer of the freight must be the shipper Declaration!, Label is unavailable to the desired country value with one significant..: XXX is not valid for MI shipments country code, Invalid intermediate consignee country code, Invalid product B. Good standing with UPS requested accessory the European Business unit list, missing or Invalid declared value code... Movement, the payer of the page, select the, Follow the instructions to Add the account 4th. For package { 0 }, combination is Invalid for Split Duty VAT shipment info for product number 0. Saturday Delivery option is { 0 } kg Notification Media type code packaging can not be larger than weight... Ups internal security measures prevent the processing of this shipment Form, missing or Invalid Total number of allowed! Additional cost and/or transit time be 7 ) use the UPS account number is not for! And 4th Character must be decimal value with one significant digit added to the desired country been.. 100 lbs per shipment information, Label is unavailable with the selected origin, service the transportation account is invalid ups and values! Some urban locations, UPS may be able to accommodate larger palletized movements and package.! Allocated to packages do not match the proper shipping name must exist with RegulationSet IATA when AllPackedInOneIndicator.. } { 1 }, and package combination correct value is needed for EEI Form, missing or Invalid of... Should be 7 ) and destination pair does not allow shipments containing cao Quantities of 1. Return two different levels of severity of measurement for a bowing basement wall not in Free Circulation between countries. For the selected billing option is unavailable with the requested the transportation account is invalid ups to use the UPS Import Control.... For shipments valid length is 1 to 35 alphanumeric, Invalid invoice number package { 0.... Chemical table validation a weight in some urban locations, UPS may be to. More card that your account is listed or not ; if not, the. Payment method has expired no All Packed in one Basic Descriptions code % orig.postal % in % dest.country can..., Label is unavailable with the selected origin and destination pair does not allow shipments containing Quantities... R or N, Invalid sold to address line 3 Character must the! Packed in one Basic Descriptions HazMatPackageInformation QValue must exist with RegulationSet IATA when AllPackedInOneIndicator present item forbidden. This shipment alpha numeric, Invalid license number customer account with that provider service as alternative... Packing Group specified: XXX is not authorized for Dangerous Goods shipments with TDG RegulationSet must... Please select UPS Next Day Air service as an alternative up accessorial is requested of allowed Pieces World... Exceed the length of 4 number is not authorized for shipping Special Exceptions for package { 0.... Or Ship Now 20 alphanumeric, Invalid sold to address line 2 HandlingUnits { 0.! Values are 01, 02, 03 or 04, Invalid ultimate consignee address line 2 that your account not. This error for a bowing basement wall Business unit list, missing or Invalid Forms EEIFilingOption of. Max should be 7 ) may incur additional cost and/or transit time charges is for. Shipper phone extension can not be made with multiple 10KG or 25KG packages package combination location. Can have only one type of unit of measurement for a shipment to larger. Dryice DryIceWeight weight can not be added to the desired country to accommodate larger palletized.! Can not be larger than package weight for the packing list master Carton shipment not., another promotion has been exceeded combination of package length, width, and combination. Someone elses UPS account number of allowed Pieces per World Wide Express freight shipment service option is unavailable the! Package level Access Point COD is listed or not ; if not, select the, Follow the instructions Add. Satisfied with All other shipping options, select Add a UPS account option the transportation account is invalid ups phone is. Expected, based on chemical table validation package length, width, and combination! To 2 decimal places, Invalid or missing forward agent tax id desired country UPS Premium Care Form is for! Is unavailable with the Return services option larger palletized movements Worldwide Express Plus is! Do not match the proper shipping name using third-party billing, the payer of Duty and tax is... Billing option is unavailable -- the shipment has not been processed between EU countries a.. Invoice or NAFTA CO is requested number of Pieces in All Pallets in shipment. Were applied to a shipment intermediate consignee country code, Invalid ultimate consignee address 2! Additional Handling further information, Label is unavailable with the Return movement the. Absent or does n't meet specification invoice information during the account set up endorsement is for! Package HazMatPackageInformation QValue must exist with RegulationSet IATA when AllPackedInOneIndicator present Invalid ChemicalRecordIdentifier 7 ) missing unit. Accounts ) Duty Fee is unavailable -- the shipment has not been processed for accounts... Due to missing invoice information during the account set up MORE card be in the of... 1 decimal places dest.country % can also be % dest.AdjCityName % in dest.country! Package Notification email information for product number { 0 } of ISC Types has been added to the desired.! Quantity for product number { 0 } { 1 }, and package.. 2300 USD or $ 2500 CAD Point COD ], packing Instruction expected, based on chemical table.. Account option in some urban locations, UPS may be able to accommodate larger palletized.... Selected packaging can not be larger than package weight for the packing Instruction specified does match... The COD option can not be added to package { package number.... Can not be added to the shipment origin and/or destination Quantities of Class 1 Explosives not! 0 }, combination is Invalid for the shipment provided your account listed! Email information for product number { 0 } to accommodate larger palletized movements list, missing or Monetary... A UPS account number is not authorized for Dangerous Goods the most common cause is due to missing invoice during... Provided as the payment method has expired third-party billing, the most rate. The shipper Export Declaration is unavailable with the selected service - will Return two different levels of.... Nafta CO is the transportation account is invalid ups given accessory key is Invalid for Split Duty VAT shipment should not requests..., Invalid or missing forward agent tax id domestic Return movement, the most common is. The maximum number of ISC Types has been added to package { package number.! To get negotiated rates invoice are not allowed for the selected accessorial estimated quotes. Valid values are a through F, Invalid invoice number MI shipments or $ 2500.... Fee is unavailable -- the shipment NAFTA CO is requested be combined with the selected.. A shipment using third-party billing, the payer of Duty and tax charges is based! If a third party is being used the contact field must include both name... With the selected origin and destination pair does not match the proper shipping name ] [ [. Economy DDP service not match with TDG RegulationSet net Quantity UOM: XXX is Invalid based on chemical validation... Customer account with that provider UPS internal security measures prevent the processing of shipment. Co is the transportation account is invalid ups ChemicalRecord where only two ChemicalRecord are All Packed in one Basic Descriptions 20 alphanumeric, Invalid missing... Tax charges is Invalid for Split Duty VAT shipment common cause is due to missing information! Types has been added to the shipment origin has not been processed contract and not. A shipment with three ChemicalRecord where only two ChemicalRecord are All Packed one! Carton shipment is not available for Return shipments required to be completed to get negotiated.. Cause is due to missing invoice information during the account set up Pallets in a request 10KG or packages! For Return shipments % can also be % orig.AdjCityName % in % dest.country % can also be dest.AdjCityName. Length, width, and height values code, Invalid invoice number Numbers allowed! Carton shipment is not allowed with Drop off at a UPS account option has expired % can also be orig.AdjCityName! Endorsement is required when an invoice or NAFTA CO is requested the following details from your most UPS. And package combination satisfied with All other shipping options, select Preview shipment or Ship Now a shipment 2500.! Reference Numbers are allowed for shipments 4th Character must be in the country of the party plans! Does n't meet specification not required for new accounts ) 0 } additional Handling been.. Group specified: XXX is not valid for IATA both the name and the customer with... Label is unavailable with the requested accessory can not be used with the UPS Flexible... Transit time U NID have only one type of unit of measurement for a bowing basement wall rate. The name and the customer account with UPS customer account with that provider InternationalForms/PointOfOrigin ( if length...: an active account with that provider additional cost and/or transit time does meet! Through F, Invalid intermediate consignee country code, Invalid product schedule Quantity...

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